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Privacy Policy

Last updated: [INSERT DATE]

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1. Who we are

 

This website is operated by:

Business name: [INSERT BUSINESS NAME]
Contact email: [INSERT EMAIL ADDRESS]
Business address: [INSERT ADDRESS]

We are committed to protecting your personal data and respecting your privacy.

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2. What information we collect


We may collect and process the following information:

  • Personal details (such as your name, email address, phone number, and delivery address) when you place an order or contact us

  • Payment information (processed securely via third-party payment providers — we do not store your payment details)

  • Order details (products purchased, order history)

  • Technical data (such as IP address, browser type, and how you use our website)

  • Marketing preferences (if you opt in to receive updates)
     

3. How we use your information

 

We use your information to:

  • Process and fulfil your orders

  • Communicate with you about your order or enquiry

  • Provide customer support

  • Improve our website and services

  • Send marketing emails (only if you have opted in)
     

4. Legal basis for processing

 

Under UK GDPR, we rely on the following legal bases:

  • Contract – to process and deliver your orders

  • Legitimate interests – to improve our services and respond to enquiries

  • Consent – for marketing communications and cookies (where applicable)
     

5. How your data is stored


This website is hosted on Wix, which provides the platform we use to sell our products and services.

Your data may be stored through Wix’s data storage, databases, and applications. They store your data on secure servers behind a firewall.

We take reasonable steps to protect your personal information, but no method of transmission over the internet is 100% secure.
 

6. Payments


If you make a purchase, your payment is processed securely via third-party providers such as:

  • [INSERT PAYMENT PROVIDERS e.g. Stripe, PayPal]

We do not store your full payment details.
 

7. Sharing your information


We only share your data when necessary, for example:

  • With payment providers to process transactions

  • With delivery companies to fulfil your order

  • With service providers who help us run our website

We do not sell or rent your personal data to third parties.
 

8. Cookies


We use cookies to:

  • Ensure the website functions properly

  • Understand how visitors use the site

  • Improve user experience

You will be asked to consent to cookies via our cookie banner. You can manage your preferences at any time.
 

9. Marketing communications


If you opt in, we may send you emails about new products, updates, or offers.

You can unsubscribe at any time by clicking the link in our emails or contacting us at [INSERT EMAIL].

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10. Your rights

 

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict how we process your data

  • Withdraw consent at any time

To exercise any of these rights, please contact us at [INSERT EMAIL].

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11. How long we keep your data

 

We only keep your data for as long as necessary to:

  • Fulfil orders

  • Meet legal, tax, or accounting requirements

  • Resolve disputes
     

12. Contact us

 

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: [INSERT EMAIL ADDRESS]
Address: [INSERT ADDRESS]
 

13. Changes to this policy

 

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

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